WORLDWIDE SHIPPING WITH EXPRESS SHIPPING OPTIONS

FAQs

FAQs

1. Is it secure to order from this site?

Computer says Yes. Our 3rd party payment facilitator 2Checkout, processes all your information using the latest security technology: SSL 128-bit encryption and are one of the world's leading payment gateways used by global brands far & wide.

2. Do you keep my personal information?

Yes, your personal information is securely stored in our Camel database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to enter it again, when you come back and make future purchases.

3. Do you sell or trade any of my information?

Computer says No.  We do not sell, trade, or share any of your information with anyone under any circumstances.Click here to review our Privacy Policy.

4. When will my credit card be charged?

Credit cards are charged at the time of the order, before the order is printed & shipped. You will receive notification by e-mail if the payment was approved.  You can also sign up for SMS updates, for updates on the status of your order.

5. Has my order been shipped?

You can check on the status of your order by clicking on Orders, or by clicking on the link in the order confirmation e-mail which you will receive once you complete your purchase, in order to review your order.  Now, that's a bit of a tongue twister!

6. How do I track my order?

Once your item has been printed, it will be packaged and shipped, using our courier, Aramex.  Once it's left our facility and is in the trusted hands of our courier, you will be issued a Tracking ID, where you can track your items' delivery progress directly on Aramex's Website, which can be accessed here:  www.aramex.com.

7. I forgot my account password. How do I retrieve it?

If you forgot your password, you can retrieve it by clicking on the Forgot Password page here.

8. What is your return policy?

Our return policy is available on the Refund & Returns Policy page.

9. How do I find a product?

If you are asking this question, then firstly, let us welcome you to the 21st Century.  But in answer to this question, you may use the main menus at the top, called Apparel, Baby, Home etc, or use the Search bar in the top right to pinpoint a specific design or product you might be interested in.

10. How can I get information about your company?

Information about our company is available on the About Us page.

12. How do I contact you?

Our contact information is provided on our Contact Page.