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Delivery

Funky Camel Delivery Info

Are you tired of ordering something online and waiting days or even, weeks to receive it?  Well, this is an all-too-familiar story for a lot of folks based in the Middle East.   So here we are - Funky Camel....  And we've come to save the day (or save 'a day' to be more precise).  We aim to make the delivery process as quick and smooth as possible, because we know how important it is that your goods arrive on time and in perfect condition. And remember, these are made-to-order custom products!

Delivery Notifications (Email & Optional SMS)

When checking out your purchase, you will have the chance to select an option to receive SMS updates on the status of your order.  You'll automatically get emailed updates, and we'll let you know when we've received your order, when it's been printed and finally, when it's been dispatched with your courier's Tracking ID, to make sure you're informed every step of the way.

Immediately after you complete your purchase at Funky Camel, your order is sent to our production facility.  This is where the magic happens.  The camels are put to work, first to locate your products, the right sizes & colours, and then ultimately, we print your items, package them with great care, and then make sure our courier gets them to you in mint condition.

Delivery Options

Funky Camel offers 3 delivery options for orders from all over the world, depending on where you live:

Note, we currently only have one delivery option for each country/ territory
  • UAE:  Next business day delivery for all orders received before 12pm
  • Middle East:  2 business days for all orders.  On occasion, next business day for some GCC countries
  • Everywhere else:  3 - 5 business days from the date of your order

Important

  • All orders are handled by our courier Aramex, the Middle East's largest delivery company, who will deliver your items to your doorstep, whether that's in Jumeirah Dubai, Streeterville Chicago, Moraira Costa Blanca, Chislehurst UK, and for that matter....  Anywhere in the world - ***DISCLAIMER*** - This may or may not include the North and South Pole.
  • Some edible items are shipped separately, including all chocolate & honey items, which will be shipped directly by our partners Godiva Chocolate and Balqees Honey.

Cash on Delivery (COD)

For the time being, COD is only available in the UAE, and may not be available for certain items, including all 3rd party products, such as Godiva chocolates & Balqees honey.

International Shipping and Taxes

International orders may be subject to import duties and taxes, which the camel simply cannot control. *Fees charged depend on the country of delivery, and are typically paid to the local Tax or Customs authority, upon receipt of your package.  Unfortunately the Camel is unable to accurately predict whether or not you will be charged a fee and what that fee might be. Please contact your local customs office for further information.

Calculating your Delivery Charges

Because delivery charges are based on the weight of your order, the amount you have spent and the location you're having the items delivered, your shipping charges will be decided once you've added all the items to your cart and told us where you are, either by registering at Checkout or checking out as a Guest.  If you part with enough of your discretionary income to make the camel happy, he's likely to throw in the shipping free-of-charge.  Not all camels are this generous, but Funky Camel is.

If this is your first time buying from Funky Camel, you may be asked to create a Funky Camel account, add a shipping and billing address before your shipping charges are calculated.  But rest assured, you will not be charged unless you proceed all the way through to the completion of your order by entering your payment details.

Please note that both product & shipping prices are subject to change. Quotes generated using the method noted above are only valid for the browser session during which they are generated. Prices displayed during previous sessions may or may not be honored.

*The cart total does not reflect customs duties for internationally bound packages ordered through Funky Camel. For more information on import taxes, please contact your local customs office.